Don't just take our word for it.
“Easy to set up.”
Everything works. Easy to use web site.
5 November 2025
“Trusted Customer”
Very good
5 November 2025
“Helpful bank. Good customer service.”
Everyone was polite and helpful when I needed it
5 November 2025
“Trusted Customer”
It was all online and as I work that was convenient for me as I did not have to make phone calls or appointments.
5 November 2025
“Easy on-line process with just a slight niggle”
As above, had to bend the application process a bit to suit the fact that I was only transferring existing cash ISA funds into this new account.
Received confirmation details as expected, but didn't need any other service. The on-line processes did everything I needed, which was swift and exactly what I wanted.
4 November 2025
“Great ISA Account paying a good fixed rate”
Everything to do with the ISA transfer was easy to complete online.
4 November 2025
“Excellent service”
Professional staff
4 November 2025
“Trusted Customer”
excellent
9 October 2025
“Trusted Customer”
very good
9 October 2025
“A great way to save securely”
Good service and advice.
9 October 2025
“Trusted Customer”
10 September 2025
“New customer”
Very helpful
12 September 2025
“Good deal and service.”
I had an issue that required me to phone HTB. I got a very helpful staff member who sorted my issue. Thanks Scott.
3 September 2025
“Account opening as a POA”
Very straightforward
7 August 2025
“Easy to navigate”
I didn't speak to anyone so cannot comment but the website was easy to navigate
17 October 2025
“Quick and efficient service”
Quick and efficient service with no problems at all.
31 July 2025
“Easy and staighforward”
Easy to setup the savings account
28 July 2025
“Easy to apply for an account”
Every step of the process was explained with prompt arrival of letters/emails.
28 July 2025
“Excellent rate with easy online set up”
Good reliable
28 July 2025
“2025/2026 ISA Investment”
I was easily able to open and fund the account.
28 July 2025