HTB
HTB
HTB / Personal Savings / Reviews

Reviews

We think the service we offer is pretty good. Excellent in fact. But don’t take our word for it, hear from our customers first hand.

4.7 / 5 rating. Based on 724 service ratings over the past year Read all our reviews at Feefo

Feefo Logo Latest Ratings & Reviews

Don't just take our word for it.
5/5

“opening a savings account”

clear and concise
3 March 2026
5/5

“Trusted Customer”

2 March 2026
5/5

“Account opening”

Good customer assistance when I needed to call them
26 February 2026
5/5

“Trusted Customer”

26 February 2026
4/5

“Trusted Customer”

24 February 2026
5/5

“Trusted Customer”

24 February 2026
4/5

“My experience”

Helpful
18 February 2026
5/5

“N/A”

No comment
3 February 2026
5/5

“Made a good choice by choosing HTB”

Speedy service and informative.
4 February 2026
4/5

“Trusted Customer”

Not really tested yet.
4 February 2026
5/5

“Recommended”

Responsive and helpful.
2 February 2026
5/5

“Trusted Customer”

2 February 2026
5/5

“Investment opportunity”

Very good informative and user friendly website
29 January 2026
5/5

“Trusted Customer”

Very helpful and pleasant
29 January 2026
5/5

“Account access”

On first phone call, I wasn't told to wait a couple of hours before attempting to sign in with reset password. Second time, was told but it still didn't work after waiting required time.
23 January 2026
5/5

“Excellent Savings Provider”

Very satisfied with overall experience of opening and funding savings bonds. No technical issues. Appreciate notifications for every deposit made. Competitive interest rates.
23 January 2026
5/5

“My first ISA”

Very good up to now.
23 January 2026
4/5

“Trusted Customer”

good
22 January 2026
5/5

“Easy to use”

Easy to use
22 January 2026
5/5

“Great customer service”

After only a brief oeriod on hold I was connected to a customer services representative who gave me the information required.
21 January 2026

For savings guidance contact HTB’s personal savings team on 020 7862 6222 or email us.

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